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FAQ
 
  a-z Questions:  
 
Q-a: How is websites4u different from other online website building and publishing tools?

Q-b: I am a non-technical person. Can I create my website through websites4u?

Q-c: Is websites4u reliable and secured?

Q-d: How is my privacy ensured?

Q-e: How long it takes to get a website designed and hosted by websites4u?

Q-f : Will I get full ownership of the website that I will create through websites4u?

Q-g: Once my website is online, can I make modifications to it?

Q-h: Is it mandatory to use your hosting space? Can I host my site on a different server?

Q-i : What if I don’t want to register a domain name for my site?

Q-j : Can I just register a domain name from websites4u and not buy any website package?

Q-k: Can I just host my personal website at websites4u and not buy any website package?

Q-l : What system configurations are required on my computer to use websites4u?

Q-m: What is Time-out? Why does my session expire?

Q-n: Can I eventually upgrade my website from a lower package to a higher package?

Q-o: Can I change the font colors for titles and contents, to a color of my own choice?

Q-p: Can you customize my site as per my additional requirements?

Q-q: Can I buy more than 1 website?

Q-r: What payment options do I have?

Q-s: Is the credit card transaction secure?

Q-t : Are there any hidden costs involved?

Q-u: Will I get a copy of website for my personal computer?

Q-v: Once the payment is realized, how long will it take to activate my website?

Q-w: What if I decide to pull off the site in the middle of the year?

Q-x: How do I list my website on the search engines?

Q-y: Can I enable password protection on my site?

Q-z: Can I purchase extra hosting space or register an extra domain name?


 
     
  a-z Answers:  
 
Q-a: How is websites4u different from other online website building and publishing tools?

Ans: websites4u acts as the one-stop-center for providing you with a concrete online presence. All you need to have, is the desire to get a website. Rest all is taken care by websites4u. websites4u provides you domain registration, free web hosting, website packages for design and development and free content management system. Besides that, websites4u maintains an ever updated library of innovative designs.

Q-b: I am a non-technical person. Can I create my website through websites4u?

Ans: Any computer literate layman can get his website done through websites4u. You are not required to know design details, html etc. to create your website through websites4u. Website building here takes place in simple, easy and well documented steps. Interfaces for the same are also user-friendly.

Q-c: Is websites4u reliable and secured?

Ans:
websites4u is very reliable and secure. It is a product of C B Solutions whose development center is ISO 9001:2000 certified. C B Solutions follows a 'process based approach', well defined in its Quality Management System. Over 50 clients spread all over the world will vouch for the consistency and quality of it’s products.

Q-d: How is my privacy ensured?

Ans:
websites4u takes full precautions, so as not to trespass the boundaries of your privacy. For complete understanding, read our Privacy Policy.

Q-e: How long it takes to get a website designed and hosted by websites4u?

Ans:
An average user takes around one hour in choosing design, uploading the required content files and providing the other required informations. After realization of the complete payment, websites4u takes 72 hours, before it develops and uploads your complete site.

Q-f : Will I get full ownership of the website that I will create through websites4u?

Ans: Yes, you will be the sole authorized owner of the website that you will create through websites4u.

Q-g: Once my website is online, can I make modifications to it?

Ans:
Upon making your site online, websites4u sends you your client login information, which enables you to access your content management system (CMS). CMS facility comes free with all the website packages. Through CMS you can make textual and image modifications to all your pages. However, you can’t increase the number of pages, or rename them.

Q-h: Is it mandatory to use your hosting space? Can I host my site on a different server?

Ans:
Free hosting space is a feature of all the available website packages (Silver, Gold, Platinum). No client is allowed to copy or shift his/her website to any other server location. However, if you opt for the ‘Customized Package’, then you can use your own hosting space.

Q-i : What if I don’t want to register a domain name for my site?

Ans: By default, your website gets published in one of the sub-folders of websites4u, like – www.websites4u.com/sp/yourwebsite/. So, even if you don’t have a domain name registered for your site, the site can be accessed at the afore mentioned URL.

Q-j : Can I just register a domain name from websites4u and not buy any website package?

Ans:
Yes, this is possible.

Q-k: Can I just host my personal website at websites4u and not buy any website package?

Ans:
Yes, this is possible.

Q-l : What system configurations are required on my computer to use websites4u?

Ans:
System configurations required are - Pentium Processor, 32 MB RAM, 10 MB free disk space, 32 kbps modem connection. websites4u is best viewable in Internet Explorer.

Q-m: What is Time-out? Why does my session expire?

Ans :
Each instance of your website purchase and/or modification is embedded in a session between you and the application server. As per the default setting, when the server is not accessed for 20 minutes or more, the session closes or gets timed out. If this happens, all your unsaved data gets lost and you are required to repeat your purchase/modification procedure.

Q-n: Can I eventually upgrade my website from a lower package to a higher package?

Ans: Yes, this is possible. Just login to your account area and write your customization specifications in the ‘Contact Webmaster’ page there. A representative will soon get back to you.

Q-o: Can I change the font colors for titles and contents, to a color of my own choice?

Ans:
Yes, this is possible. Content Management System allows this flexibility.

Q-p: Can you customize my site as per my additional requirements?

Ans:
Yes, this is possible. Just login to your account area and write your customization specifications in the ‘Contact Webmaster’ page there. A representative will soon get back to you.

Q-q: Can I buy more than 1 website?

Ans:
Yes, you can own any number of sites under the same client login.

Q-r: What payment options do I have?

Ans:
Currently websites4u accepts cheque and credit card payments.

Q-s: Is the credit card transaction secure?

Ans:
Yes, it is very secure. websites4u uses the services of eSec for it’s credit card transactions. eSec uses the algorithm of 128 bit encryption (of your credit card no.). This level of encryption is trusted worldwide and has not been broken by the hackers.

Q-t : Are there any hidden costs involved?

Ans:
There is absolutely no hidden cost involved. All mentioned prices are GST inclusive.

Q-u: Will I get a copy of website for my personal computer?

Ans:
No, this is not allowed.

Q-v: Once the payment is realized, how long will it take to activate my website?

Ans:
After your payment has been realized, generally it takes 72 hours to activate your website.

Q-w: What if I decide to pull off the site in the middle of the year?

Ans:
All of our payments are on a yearly basis and non-refundable. However, your site can be pulled off within 48 hours of receiving such specification.

Q-x: How do I list my website on the search engines?

Ans:
Login to your account area and write the required enquiry in the ‘Contact Webmaster’ page there. A representative will soon get back to you. Search Engine Submission is an extra and payable service by websites4u.

Q-y: Can I enable password protection on my site?

Ans: Yes, this is possible. Login to your account area and write the request for password protection in the ‘Contact Webmaster’ page there. There is no extra charge for this facility. Kindly note that password protection will be enabled for the entire site and not just the selected page(s).

Q-z: Can I purchase extra hosting space or register an extra domain name?

Ans: Yes, this is possible under the same client login.